Refund policy

We want you to be completely satisfied. If there’s a problem with your order, please contact us within 7 days of delivery.

Eligibility for a refund:

  • The item is damaged or defective upon arrival

  • The item never arrived after 30 business days

  • Wrong item or variant received

To request a refund, email us at nawafecomerce@gmail.com with:

  • Your order number

  • A photo of the product (if applicable)

Note:
We do not offer refunds for:

  • Change of mind

  • Incorrect address entered during checkout

Once your request is approved, refunds are issued to your original payment method.